EASYLAB gives priority to your business. Our professional service engineering team supports you with the expertise that is needed for your instruments consistent optimization and long term maintenance. In short, our Professional Services is our key value proposition to you.
In realising our Expertise and Commitment to the continued optimized utility of your instruments, we provide the following areas of service support:
EASYLAB service engineers ensure the proper installation and requirements compliance of your instruments. Performance and safety are key factors. Professional training is comprehensively provided to aid customers in product usage and routine maintenance.
EASYLAB provides the full range of validation programs tailored to your organizational SOP, increasing product performance and reducing unexpected repairs, so you know that your instruments are performance-optimized. This includes rigorous testing and verification to ensure functionality according to factory standards. Service documentations include detailed checklists and records, for tracking of works completion and other pertinent technical information.
EASYLAB application specialists and service engineers are professionally trained to fully match the markets exacting needs, resolving your technical issues with the most minimal downtime. Every instrument in our product portfolio is comprehensively covered by this area of application support.
EASYLAB carries out onesource testing and calibration services, in an allencompassing maintenance warehouse that saves time and reduces costs with all your service needs under one roof. With the exception of Calibration services, all the service aspects above can be conveniently fulfilled via our Preventive Maintenance Program.
Apart from the Preventive Maintenance Program, EASYLAB also offers professional expert service in Calibration. There are 3 key factors to accurate instrumentation results for reliable scientific method outcomes:
Of these 3 Key Factors, proper instrument calibration is the most readily modifiable factor to improve operational reliability, reducing resource wastage and re-testing downtime.